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What do I do if the show freezes on an ad?
There are many reasons why the advertisements could be freezing, and we wi...
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How do I update my email address on 10 play?
To update your email you will need to go to our website 10play.com.au and s...
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Why doesn't the Chromecast icon appear?
If your Chromecast icon is not appearing in the content playback window, ple...
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Why is my show not available on 10 play?
We are always trying to provide entertaining content to our viewers on 10 pl...
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10 play thinks I'm in the wrong State - how do I change it?
This can happen if your internet provider assigns you an IP from a different...
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I get a black screen when I watch Live TV
This can happen if you are using Ad Blocking software such as BitDefender o...