Platforms and Devices

Apple iPhone

• How do I find my device info?
• I get ‘We are experiencing some technical difficulties’ when I try to sign in on the iPhone or iPad app – what do I do?

Samsung Tizen

• New Samsung App is now available for 2018 models to 2021
• Why can't I watch live TV on my Samsung TV?
• Can I watch 10 play on my Samsung Tizen TV?
• I am having issues on my Samsung TV
• My Samsung TV is taking a long time to load

Chromecast

• How can I use Chromecast to watch 10 play shows?
• Why can't I Chromecast a 10 play show?
• Why doesn't the Chromecast icon appear?

Computer or Laptop

• FAQ's for Safari 15.1 and above
• I get a black screen when I watch Live TV
• How do I turn off Autoplay on a web browser?

Fetch TV

• How do I search for a show on Fetch TV?

Foxtel

• How can I access 10 play on Foxtel?
• Where is the 10 play app on my Foxtel box?
• How do I activate 10 play on my Foxtel box?
• How do I use the Foxtel remote control for 10 play?
• Troubleshooting - Foxtel