Submit a ticket

Watching Video

What devices is 10 play available on?
You can access 10 play on a variety of different platforms. On TV's that we don't currently have an app, such as LG, it is recommended you use Chr...
Mon, 6 Dec, 2021 at 2:46 PM
How can I use Chromecast to watch 10 play shows?
Note: If you have a newer Chromecast device, you will still need to cast directly from the 10 play app on your mobile device.  There are different ways to ...
Mon, 25 Oct, 2021 at 2:06 PM
How do I disable VPN settings on my device?
You need to disable any VPNs in order to watch 10 play. Here are some steps for popular devices: Windows: Go to Settings Go to 'Network & In...
Wed, 18 Aug, 2021 at 3:11 PM
Why is my show not available on 10 play?
We are always trying to provide entertaining content to our viewers on 10 play but unfortunately due to legal rights we are unable to make some shows availa...
Tue, 9 Nov, 2021 at 3:05 PM
How do I watch 10 play overseas?
Please note that due to rights restrictions, video on 10 play is not available for viewing from outside of Australia.  In the case of the live TV, you a...
Mon, 25 Oct, 2021 at 12:05 PM
Legacy App Deprecation - 15 December 2021
As part of 10 play's ongoing updates and improvements, from 15 December 2021 apps on the following platforms running the 10 play app v5.x and older won...
Mon, 6 Dec, 2021 at 2:49 PM