Frequently Asked Questions MENU
Why can't I watch live TV on my Samsung TV?

Unfortunately, 10 play doesn't currently support live streaming on Samsung TV.

But don't worry, we're working on a new Samsung TV app to fix this. It's expected to be ready in late 2021 for Samsung TV's manufactured in 2018 or later.


Can I watch 10 play on my Samsung Tizen TV?

The current 10 play app is supported on the Samsung Tizen models listed below. 

Please note that when the new app is released in late 2021, Samsung TV's manufactured in 2018 or later will be supported.  

Year 

Lineup (TV Model Name) 

2020 

QTQ800, QTQ800_NS, QTQ850, QTQ900, QTQ950, QTQ950_NS, LSR9, LST7T, QTQ70, QTQ70_NS, QTQ72, QTQ7D, QTQ7X, QTQ80, QTQ80_NS, QTQ8D, QTQ8E, QTQ90, QTQ90_NS, QTQ95, QTQ95_NS, LS05T, LS03T, LS03T_NS, LS01T, LS01T_NS, MTWS1 

QTQ60, QTQ62, QTQ6D, QTQ6E, QTQ6X, UTU8500, UTU850D, UTU8510, UTU8570, UTU85A0, QTQ6AC, QTQ6SC, QTQ6XC, UTU8000, UTU800D, UTU8200, UTU8300, UTU8400 

LS03TS, UTU7000, UTU700D, UTU7090 

UT4310, UT4500, UT4700, UT5310, UT5500, UT5770, UT4300, UT4400, UT5300, UT430E, UT530E 


2019 

QRQ900B, QRQ90, QRQ85_OC, QRQ80_OC, QRQ80, QRQ75S, QRQ75, QRQ70, QRQ6X, QRQ69, QRQ65A, QRQ60, LS03R, LS05R, LS01R, URU800D, URU8000, MLS07R 

QRQ50S, QRQ50, URU7800, URU7700, URU74A0, URU7470, URU7450, URU7410, URU740D, URU7400, URU730D, URU7300, URU710D, URU7100,URU7790,URU77FA 

URU7000, URU6900, URUF58T, RUF58T 

UR6000, UR5500, UR4500 


2018 

QRQ900,QNQ9S, QNQ9F, QNQ8FB, QNQ8F, QNQ8C, QNQ7FH, QNQ7F, QNQ7C, QNQ75F, QNQ75C, QNQ6FK, QNQ6F, QNQ65FB, QNQ65F,UNU850D, UNU8500, UNU80A0, UNU800D, UNU8000,UNU76A0, UNU7500, UNU74A0, UNU7450, UNU7400,ULS03NU 

UNU730D, UNU7300, UNU710D, UNU7103, UNU7100 

URU7000, UNU7120, UNU709D, UNU7090, UNU7080, UNU7050, UNU6950 

UN5510, UN5500, UN5350, UN5305, UN5300, UN5200, UN4510, UN4500, UN4350, UN4310, UN4300, BERTB, BERTA 


2017 

QMS9Y, QMQ9FR, QMQ9F, QMQ8CR, QMQ8C, QMQ7FVRE, QMQ7FRE, QMQ7FR, QMQ7FDR, QMQ7FD, QMQ7F, QMQ7CRE, QMQ7CR, QMQ7CDR, QMQ7CD, QMQ7C, QMQ6FRE, UMQS9, UMU900R, UMU9000, UMU800R, UMU8000, UMU750R, UMU7500, UMU70AR, UMU70A0, UMU700R, UMU7000, UMU66A0, UMU6500, UMU64A0, UMU6470, UMU6400,  UMLS003, ULS003U, UMU66AR, UMU650R, UMU64AR, UMU640R, UMU6303, UMU6302, UMU6300, UMU6310,UMU6320,UMU6103, UMU6102, UMU6100, UMU6070, UMU6000,UMUF31E, UMUF30E 

UM6303, UM6302, UM6300, UM5603, UM5602, UM5600, UM5523, UM5522, UM5520, UM5513, UM5512, UM5510, UM5503, UM5502, UM5500, UM5300, UM4500, UM4300,TH39S,VF39S 

UNU7000, UMU6100 


2016 

UKU9518, UKS9800, UKS9500, UKS9000, UKS8500, UKS8000, UKS7500, UKS7000, UKS6900,UKU66A0, UKU6510, UKU6500, UKU64A0, UKU6400 

UKUC30S, UKU6390, UKU630D, UKU6300, UKU6310, UKU6100, UKU6090, UKU6070, UKU6000, UKUF31E,UKUF30E 

VF39S, UK6300, UK6250, UK6200, UK5600, UK5520, UK5510, UK5500, UK5310, UK5300, UK4300,UKF21E, UKF20E 


How do I Activate 10 play on my Samsung TV?

The current 10 play Samsung Tizen app does not require a login, meaning you do not need to Activate the device. 

 

If you are being prompted to Activate your Samsung TV, please click on the “Contact Us” button on the bottom of this page and send a screenshot so we can investigate for you.