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FAQs

Why do I get a message saying I have an ad blocker on?
If you’re trying to watch a video on 10 play and you get an error saying you have an ad blocker enabled, it is likely that you have this software installed...
Fri, 3 Dec, 2021 at 10:03 AM
How do I disable VPN settings on my device?
You need to disable any VPNs in order to watch 10 play. Here are some steps for popular devices: Windows: Go to Settings Go to 'Network & In...
Wed, 29 Sep, 2021 at 3:55 PM
10 play thinks I’m not in Australia, but I am!
This may happen if you are using a VPN or Cloud Hosting service, there is a change in Security Settings on your device, or there is a problem with your IP ...
Fri, 3 Dec, 2021 at 9:38 AM
How to watch 10 play on LG TV
10 play does not currently have a working app on LG TV. However, we are working on a new app and hope to release it in 2022.  To watch 10 play on your L...
Wed, 8 Dec, 2021 at 1:29 PM
How to find the App Info screen on a Smart TV
If you are having technical issues with your Smart TV, we will need the information from the "App Info" screen in the 10 play app to help look int...
Tue, 8 Feb, 2022 at 9:19 AM
How to find the App Info screen on a mobile device
To help solve any technical issues, we’ll need additional information from you about your device. If you have a mobile device - iPhone, iPad, Android Mo...
Tue, 8 Feb, 2022 at 9:30 AM
10 play thinks I'm in the wrong State - how do I change it?
This can happen if your internet provider assigns you an IP from a different state. You may also want to watch news from a state that you don't live in...
Wed, 4 May, 2022 at 11:13 AM
How do I find my saved recipes?
Saved recipes can only be viewed in a browser, such as Chrome, Firefox or Safari.  1. Click on your name in the top right hand corner of the screen 2....
Thu, 30 Jun, 2022 at 1:22 PM