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FAQs

I am having issues on my Samsung TV
Unfortunately, the old Samsung TV app does not support Live TV and has known issues with 10 Play compatibility. The good news is we have just released a...
Mon, 29 Nov, 2021 at 4:36 PM
Why do I get a message saying I have an ad blocker on?
If you’re trying to watch a video on 10 play and you get an error saying you have an ad blocker enabled, it is likely that you have this software installed...
Fri, 3 Dec, 2021 at 10:03 AM
How do I disable VPN settings on my device?
You need to disable any VPNs in order to watch 10 play. Here are some steps for popular devices: Windows: Go to Settings Go to 'Network & In...
Wed, 29 Sep, 2021 at 3:55 PM
10 play thinks I’m not in Australia, but I am!
This may happen if you are using a VPN or Cloud Hosting service, there is a change in Security Settings on your device, or there is a problem with your IP ...
Fri, 3 Dec, 2021 at 9:38 AM
How to watch 10 play on LG TV
10 play does not currently have a working app on LG TV. However, we are working on a new app and hope to release it in 2022.  To watch 10 play on your L...
Wed, 8 Dec, 2021 at 1:29 PM