10 thinks I'm in the wrong state - how do I change it?

Modified on: Tue, 10 Mar, 2026 at 4:12 PM

This can happen if your internet provider assigns you an IP from a different state. You may also want to watch news from a state that you don't live in.

How to change my state/region if I'm using a browser:

1. When logged in, click on your name and click onto 'My TV'.

2. Make sure you're in the 'Accounts' tab, enter your postcode (please ensure this is accurate, as the state will be assigned based on the postcode used), and click 'Update'.

How to change my state/region if I'm using the 10 mobile app:

1. When logged in, click on 'More' in the bottom right corner.

2. Click on 'Change Region' and update to the region you want to change to.

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