Unfortunately, we are having issues with Samsung TV and 10 Play compatibility:

• 10Play currently does not currently support LIVE TV option on Samsung TV
• There are some known catch-up issues that we are working with Samsung to resolve

The good news is that we are busy building a brand-new app for Samsung, which we're hoping to release very soon, and will be compatible with TVs 2018 and newer!

If you would like to be notified as soon as the new app is released, please submit a ticket and make sure you pick Samsung TV as the device you are using.