If you signed up for 10 play using a social account previously, you’ll need to set-up a new password. Just enter the email address of your connected Facebook or Google account and click ‘Next’. 


On the below screen, click ‘Set Up New Password’.



An email will then be sent with instructions on how to set-up your new password. This can take up to a minute. If you still haven’t received the email, check your junk or spam folderor try adding noreply@membership.10play.com.au to your safe senders list. Once you’ve done this, click the Resend Email button. 

When you click on the link in the email, you’ll be taken to 10 play to set-up a new password.  Enter new password that meets 3 of the 4 requirements and click ‘Update Password. 


You’re all set. Now just login using your email and new password and enjoy the best of 10play. 

If you’re still having any trouble signing in, please submit a ticket so that we can help further.